Return and Refund Policy

At Mon Petit Livre, we strive to provide the best experience when purchasing our eBooks. As digital products, our return and refund policy follows specific guidelines.

Cancellation and Refund

You have the right to request a cancellation and refund within 7 days from the date of purchase, provided that the eBook has not been downloaded or accessed.

The refund will be issued using the same payment method chosen at the time of purchase, with no additional fees.

To request a cancellation, please contact us via email:
      📩 contato@monpetitlivre.com

Refund Conditions

A refund request can only be made if the eBook has not been downloaded or accessed on the platform. Once the download has been completed, the purchase cannot be canceled or refunded, as stated in the Consumer Protection Code for digital products with immediate access.

Cases where a refund may be granted:

✅ Duplicate purchase (if a double payment is identified for the same eBook)
✅ Technical issues preventing access to the eBook that cannot be resolved by our support team

Cases where a refund will not be granted:
❌ If the eBook has already been downloaded or accessed
❌ If there is incompatibility with devices that do not meet the minimum technical requirements specified
❌ Change of mind or regret after download

Technical Issues

If you experience technical issues that prevent you from reading the eBook, please contact our support team before requesting a refund. We are available to help resolve any access difficulties.

      📩 Support: contato@monpetitlivre.com

Contact Us

If you have any questions about our Return and Refund Policy, please reach out to us:

      📩 Email: contato@monpetitlivre.com

Thank you for choosing Mon Petit Livre! We wish you a wonderful reading experience! 📚✨